SMS Opt-In & Message Flow

1) WHERE CONSENT IS COLLECTED (website form opt-in only)
Website: https://gtrenv.com
Opt-in form URLs (public, no login required):
- https://gtrenv.com/p/contact
- https://gtrenv.com/p/home-valuation
- https://gtrenv.com/p/get-pre-approved
- https://gtrenv.com/p/buy-a-home
Privacy Policy: https://gtrenv.com/p/privacy
Terms of Service / Messaging Terms: https://gtrenv.com/p/terms#sms
Hosted opt-in proof page (screenshots + live checkboxes): https://gtrenv.com/p/sms-opt-in
Hosted screenshots (direct image links):
- https://gtrenv.com/sms-opt-in/contact-form-consent.png
- https://gtrenv.com/sms-opt-in/home-valuation-form-consent.png
There is no keyword, verbal, paper or purchased-list opt-in for this campaign. All consent is collected through the web forms above.

2) HOW THE END USER OPTS IN (step by step)
Step 1: A visitor lands on one of the form URLs above (real-estate inquiry, home valuation request, pre-approval request or home search request).
Step 2: The visitor types their name, email address and, optionally, their own mobile phone number.
Step 3: Below the fields the visitor sees TWO separate, independent, unchecked checkboxes. Both are optional; the form submits with either, both or neither checked.
Step 4: To receive marketing texts the visitor must personally check the second (marketing-only) checkbox. Nothing is pre-checked and no consent is implied by submitting the form.
Step 5: On submit we store the submission timestamp, the exact page URL, and each checkbox value separately as written proof of consent for this campaign and sender only.

3) EXACT CHECKBOX WORDING SHOWN ON THE FORMS
Checkbox 1 (service/informational messages about the visitor's own inquiry — NOT marketing): "(Optional) I agree to receive appointment reminders, showing confirmations and replies about my inquiry by text from a Graham Team Real Estate representative at the number provided. Consent is not a condition of purchase or of receiving our services."
Checkbox 2 (marketing/promotional messages ONLY, collected separately): "(Optional) Separately, I agree to receive marketing and promotional texts, including new listing alerts, market updates and special offers by text from a Graham Team Real Estate representative at the number provided, including messages sent by autodialer. This marketing consent applies only to Graham Team Real Estate marketing texts, is separate from any other consent and is not a condition of purchase or of receiving our services."
Directly under each checkbox we display: "Message frequency varies. Message & data rates may apply. Reply STOP to cancel, HELP for help." plus links to the Privacy Policy (https://gtrenv.com/p/privacy) and Terms of Service / Messaging Terms (https://gtrenv.com/p/terms#sms).

4) MARKETING CONSENT IS UNBUNDLED (Twilio 30913)
Marketing consent lives on its own dedicated checkbox. It is never pre-checked, never combined with the service-message checkbox, never combined with acceptance of the Terms of Service or Privacy Policy, never combined with form submission, and is never a condition of purchase or of receiving our services. Marketing texts are sent only to end users who checked Checkbox 2, only by Graham Team Real Estate, and only from phone numbers assigned to Graham Team Real Estate representatives. Consent is specific to Graham Team Real Estate and this campaign; it is never shared with, sold to, or transferred to any third party, affiliate or other sender. Additional representative phone numbers may be added to this same campaign over time; each number will only message users who provided consent through this same opt-in flow.

5) SAMPLE MESSAGES
Marketing (Checkbox 2 checked): "Graham Team Real Estate: New 4-bed listing in Green Valley just hit the market — see photos: https://gtrenv.com/p/search-homes . Message frequency varies. Message & data rates may apply. Reply STOP to cancel, HELP for help."
Service (Checkbox 1 checked): "Graham Team Real Estate: Reminder — your showing at 123 Main St is tomorrow at 4:00 PM. Reply to reschedule. Message frequency varies. Message & data rates may apply. Reply STOP to cancel, HELP for help."

6) OPT-OUT AND HELP
Reply STOP to any message to be unsubscribed immediately ("Graham Team Real Estate: You have been unsubscribed and will receive no further messages."). Reply HELP for help ("Graham Team Real Estate: For help email info@gtrenv.com or call 702-930-9551. Message frequency varies. Message & data rates may apply. Reply STOP to cancel, HELP for help."). Consent can also be revoked by asking any team member.